LIVE WEBINAR
Revolutionize Your Customer Support
Unleash the Power of KCS and Boost Editorial Efficiency
Wednesday, November 8, 8am PST | 11am EST | 4pm BST | 5pm CEST
Join us for a transformative webinar where we delve into the world of Knowledge-Centered Service (KCS), adoption, and the impact of content governance and editorial efficiency.
Key Topics will include:
- Foster a knowledge-sharing culture and build strong coaches to drive successful adoption and implementation of KCS.
- Gaining editorial efficiency and enhancing productivity.
- Implementing tools and strategies to maintain a healthy AQI (article quality index).
Tap into the wisdom of experienced professionals and acquire valuable insights to conquer obstacles throughout your KCS journey.